Privacy Policy
Talkya CRM
Effective date: May 18, 2026
What this app does
Talkya CRM is for clinic owners, managers, and staff. It supports mobile CRM workflows for clinic leads, patient follow-up, tasks, campaigns, payments tracking, analytics, and owner visibility.
Talkya CRM is not a patient self-care app, does not provide medical advice, and does not provide consumer financial services.
Information we may collect
- Account information, such as staff name, email address, clinic workspace, and sign-in status when live staff sync is enabled.
- Clinic operational information, such as leads, follow-up notes, tasks, campaign records, appointment-related workflow data, and payment-status notes for approved clinic accounts.
- Device and usage information needed to operate, secure, troubleshoot, and improve the Android app.
- Synthetic demo data when the app is used in review or demo mode.
How information is used
- To provide app features requested by the user or approved clinic workspace.
- To secure accounts, prevent abuse, troubleshoot issues, and maintain app reliability.
- To improve app performance and user experience.
- To comply with legal, security, and app-store obligations.
Sharing
We do not sell personal information. Information may be shared with service providers that help operate the app, with the approved clinic workspace that controls the relevant records, or when required for legal, safety, security, or compliance reasons.
Security and retention
We use administrative, technical, and organizational safeguards appropriate for the app. No internet-connected system can be guaranteed to be perfectly secure. We keep information only as long as needed for the purposes above, unless a longer period is required by law, contract, audit, or clinic record obligations.
Access, deletion, and support
Approved clinic staff can request account or workspace-data deletion through the clinic administrator or by contacting support.
Contact: info@talkya.ai